Windows 2012 step-by-step guide: (2016 below)
If the server is a Supermicro Board with 2012 r2 installed, and whenever you attempt to reboot the server it shuts down instead, then follow these simple steps to resolve this issue:
- Go to Device Manager
- Go to View -> Show Hidden Devices
- Find Intel Management Engine Inteface under System
- Uninstall the driver
- Reboot the server (You will have to go and physically turn it back on still)
- Go to Device Manager again
- Show Hidden Devices again
- FindPCI Simple Communications Controller under Other Devices, and disable them
- Reboot the server to test.
- If it works you are all done!
Keep in mind that Windows Update reinstalls the driver back, causing the same issue. Please monitor the updates closely.
Windows 2016 step-by-step guide:
If the server is a Supermicro Board with 2016 installed and you notice it won't reboot after installing updates, this is because it shut down the server instead.
To fix it follow these simple steps:
- Go to Device Manager
- Go to View -> Show Hidden Devices
- Find Intel Management Engine Inteface under System
- Uninstall the driver
- Turn off automatic updates for driver
- Go to system
- Click advanced system settings
- Click hardware Tab
- Click device installation settings
- Select "No (your device might not work as expected) "
- Click save changes button and exit.
- Reboot the server (You will need to physically turn it back on)
- Now do another reboot to test as driver isn't loaded anymore
